Help
Shipping & Delivery
UK Shipping
We hustle to ship orders within 1-3 days. Some exclusive, handpicked, curated pieces may take a little longer—good things are worth the wait!
International Shipping
We ship worldwide! International shipping times and costs depend on your location and chosen service.
Duties & Taxes
International orders may be subject to customs duties and taxes, which are set by your country’s regulations. These charges are the buyer’s responsibility.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. Use this to stay updated on your delivery status.
Returns & Exchanges
Return Your Order
You have 14 days from delivery to return your items in a resellable condition. To start a return, visit [Your Return Portal or Contact Info].
Do You Offer Exchanges?
At this time, due to our fast moving stock, we do not offer direct exchanges. If you need a different size or style, your best bet would be to return your unwanted item(s) for a refund, then to place a new order.
Orders & Stock
Sizing
Each of our products have their own individual sizing guide, these can be found within the description, on product pages. If unsure, or would like any fit recommendations, please feel free to contact us for assistance.
Payment Methods
We accept most major credit/debit cards and alternative payment options.
Why Was My Card Declined?
Card declines can happen due to insufficient funds, incorrect details, or bank restrictions. If the issue persists, contact your bank or try another payment method.
When Do Items Restock?
Restocks vary by item. Some pieces may return, while others are limited releases. Follow us on [Social Media] for restock updates.
General Information
When Will You Respond to My Query?
We aim to respond to all inquiries within 2 days during business hours.
Do You Have a Physical Store?
We are currently online-only but stay tuned for future pop-ups or retail locations.
Contact
The best way you can reach us is via [Email/Contact Form].